Oruma Matrimony ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Oruma Matrimony mobile application and related services.

By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Personal information such as name, age, gender, religion, and marital preferences
• Contact details such as phone number and email address
• Profile photos and other profile-related information
• Chat messages exchanged within the app
• Device information such as device type and operating system
• User ID and login identifiers

How We Use Your Information

We use your information to:

• Create and manage your account
• Display your profile to other members
• Enable communication between members
• Provide matchmaking features
• Improve app performance and user experience
• Respond to support requests and complaints
• Ensure platform safety and prevent misuse

Sharing of Information

We do not sell your personal data to third parties.

Your information may be shared only:

• With other users as part of normal profile visibility and chat features
• With service providers who help operate the app (such as hosting and messaging services)
• If required by law or legal authorities

Payments

Payments on Oruma Matrimony may be processed through secure third-party payment gateways such as Razorpay or through approved payment methods like UPI. Oruma Matrimony does not collect or store sensitive financial information such as card numbers, CVV, or banking credentials.

All payment transactions are handled directly by the respective payment service providers according to their own privacy policies and security standards.

Data Storage and Security

We take reasonable security measures to protect your data against unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

Your data may be stored on servers located in India or other countries depending on infrastructure providers.

User Responsibility

Oruma Matrimony is a matchmaking platform and does not guarantee successful matches or marriages. Users are responsible for verifying information shared by other members and for their personal interactions.

Children's Privacy

Our services are strictly for users who are legally eligible for marriage. We do not knowingly collect data from minors.

Account Deletion

You may request account deletion by contacting our support team. Upon verification, your account and associated data will be removed as per applicable laws and technical limitations.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

• Email: help@orumamatrimony.in
• WhatsApp / Phone: +91 8075904751
• Website: https://orumamatrimony.in